1. Standard Payment Policy

• Proforma Terms: The Handheld Fire Extinguisher Company operates strictly on a Proforma basis. This ensures that all equipment is allocated and dispatched only upon receipt of cleared funds.

• Order Processing: Production or dispatch sequences commence once payment is confirmed as cleared in our accounts.

2. Accepted Payment Methods & Associated Fees

To maintain transparency for both our individual and commercial clients, the following fee structures apply to cover third-party processing and handling costs:

• Bank Transfer (BACS): * Fee: 0% * Clearing Time: Typically 3–5 business days.

  • Note: This is our preferred method for trade and bulk orders.

• Credit & Debit Cards: * Fee: 2.9% Service Charge * Clearing Time: Typically 3 business days.

• Klarna & PayPal: * Fee: 6.5% Handling Charge * Clearing Time: Typically 2 business days.

3. Trade Credit Accounts

• Availability: Please note that Trade Credit Accounts (Net 30) are not currently available.

• Future Facilities: We intend to introduce credit facilities for established partners in the future. At this time, all trade partners are required to settle invoices via Proforma.

• Purchase Orders: Official Purchase Orders are accepted but will be processed under standard Proforma terms.

• Ownership: Legal ownership of all goods and equipment (including, but not limited to, the Fire Safety Stick product ranges) remains the sole property of The Handheld Fire Extinguisher Company until the relevant invoice has been settled in full.