Website Terms & Conditions of Use

1. Ownership & Identity

This website is operated by The Handheld Fire Extinguisher Company. Our registered office is:
Unit 7G, The Round Building, Old Hall Farm Yard, Priory Lane, Hitchin, Hertfordshire, SG4 7BL.

2. Payments & Security

Secure Processing: All transactions are processed securely via Revolut Business. We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay.

Pricing Transparency: The price displayed in your basket is the final price you pay. We do not apply additional credit card surcharges or hidden transaction fees.

Data Protection: Your payment data is encrypted and handled directly by Revolut’s secure infrastructure. We do not store or see your full payment card details, ensuring total PCI-DSS compliance.

3. Shipping & Delivery

We deliver across the UK. Shipping costs are dynamically calculated based on your destination at checkout.

Regional Notice: Deliveries to the Scottish Highlands and Islands (including postcodes AB31-56, IV, KW, PA, and PH) are subject to a specific regional surcharge of £21.50 due to increased logistics costs.

4. Use of Material & Liability

All content on this site is owned by or licensed to us. Reproduction is prohibited. While we strive for accuracy, your use of any information on this website is entirely at your own risk. We take no responsibility for temporary technical unavailability beyond our control.

5. Governing Law

Your use of this website and any dispute arising from it is subject to the laws of England, Northern Ireland, Scotland, and Wales.